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Shopping Cart Not Clearing After Prchase

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Shopping Cart Not Clearing After Prchase

Tagged: shopping cart clearing

  • This topic has 7 replies, 4 voices, and was last updated 12 years, 8 months ago by Scene13.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 23, 2012 at 6:39 pm #6402
    lucyi22
    Member

    I’ve just been testing my shopping cart and after I’ve made the purchase and I return to my shop the cart still has the items in it. I know that this will be to do with the cookies not being cleared but not sure how to rectify it. Any hep would be very much appreciated.

    Thanks.

    May 24, 2012 at 12:03 am #45378
    admin
    Keymaster

    Few questions for you:

    1) Which gateway are you using?

    2) Are you using a caching plugin? If you are then which one?

    3) Please post a link to the page where you have the eStore buy button(s)

    4) If you are using PayPal then have you entered the PDT token in eStore settings?

    May 24, 2012 at 7:19 am #45379
    lucyi22
    Member

    Hi thanks for your reply. Answers below.

    1)PayPal Payment Gateway

    2)No

    3)http://www.lucyirving.com/shop/ (if you add the product and then apply discount code testtesttest it should put the price down to 1p)

    4)Yes

    May 24, 2012 at 2:41 pm #45380
    lucyi22
    Member

    Hi, I managed to fix the problem. I’m not sure if it was wrong but I re-entered the PDT token in the settings, and in my PayPal account I put in the Auto Return address to match the one I had entered into the plugin (I had left it as my main URL previously). Thanks anyway.

    May 25, 2012 at 4:46 pm #45381
    bradelectro
    Member

    Hi, I’m having the same problem. I’m using PayPal, no caching plugin and I’ve entered the PDT token. Any ideas?

    May 25, 2012 at 5:13 pm #45382
    lucyi22
    Member

    Check your PayPal settings:

    Auto Return should be on and with the same address as in the estore settings.

    Payment Data Transfer should be on.

    Instant Payment Notification (IPN) should be on and I just put my main url in there.

    Hope that helps.

    May 25, 2012 at 5:31 pm #45383
    bradelectro
    Member

    Hmmm, well after checking Enable Transaction Result Display, it started clearing. Thanks lucyi22!

    August 23, 2012 at 10:05 pm #45384
    Scene13
    Member

    Thanks bradelectro. Thst did the trick for me, too, when nothing else would and all of the settings seemed fine.

    WP eStore Settings > General Settings > Post Payment Processing Settings > Enable Transaction Result Display CHECKED… clears the shopping cart after a successful purchase via PayPal.

    Not sure why, but it works.

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