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Shopping Cart Not Accessing PayPal

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Shopping Cart Not Accessing PayPal

  • This topic has 6 replies, 3 voices, and was last updated 7 years, 6 months ago by mskretzschmar.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 2, 2017 at 10:25 pm #14570
    mskretzschmar
    Member

    I’m setting up my first product on [http://www.diycollegerankings.com/product-listing/]. I can add the product to the cart but when I click on Checkout, I just get a blank page in Firefox and the message “HTTP 500 error

    That’s odd… the website can’t display this page” in Edge. I’m not using the Fancy Redirect. I don’t know what to try next. Thanks for your help.

    December 3, 2017 at 10:41 pm #76840
    admin
    Keymaster

    You will need to get your hosting provider to look at the server log and see why the server is failing to execute the request. We can then go from there.

    Please have a look at the following post which should be helpful:

    https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error

    December 4, 2017 at 2:05 pm #76841
    mskretzschmar
    Member

    I tried installing a clean plugin, no change. I found the error log and this is what is being reported:

    PHP Fatal error: Cannot redeclare class Paypal in /home/diycollegerankin/public_html/wp-content/plugins/wp-cart-for-digital-products/lib/gateway/Paypal.php on line 5

    December 4, 2017 at 3:18 pm #76842
    wzp
    Moderator

    What version of PHP is running on your server?

    December 4, 2017 at 4:54 pm #76843
    mskretzschmar
    Member

    PHP 5.6

    December 5, 2017 at 12:45 am #76844
    admin
    Keymaster

    Looks like you have another plugin thats using the same class name (Paypal) so its conflicting.

    Please do the following test to see which plugin it is conflicting with on your site:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    December 5, 2017 at 2:08 pm #76845
    mskretzschmar
    Member

    WPDM – Premium Packages was the problem. Thanks!

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