Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

shopping cart empty/php-error – but only when using search

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › shopping cart empty/php-error – but only when using search

  • This topic has 3 replies, 3 voices, and was last updated 12 years, 3 months ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 20, 2010 at 7:00 pm #2401
    cdarkins
    Member

    Hi!

    I have a strange problem here:

    Everything works fine with checkout and the cart..

    But:

    When a customer uses the wordpress-search to find an item and purchases it from the seach-results, it shows correctly in the resulting cart, but when proceeding to checkout it’s this:

    “Either your shopping cart is empty or the PHP Session on your server is not working correctly. Please check this article”

    Our programmer mentioned that the session variable is empty then, as well.

    We checked the article and everything seems to be alright, server is fine, php-session works. As said, when using the normal product page, everything works perfectly.

    Also, when you add some products the normal way and then visit the search site, the shopping widget will be empty, (as $_SESSION)

    If you return then to the main page, the shopping cart will be filled again, and checkout is possible.

    To make it short: A checkout from the search-results-page is impossible.

    I hope you can help us with that problem.

    If you need to take a look, this is the site:

    http://www.gameaudio.net

    cheers,

    charles

    December 21, 2010 at 12:22 am #27547
    amin007
    Participant

    Can you please tell me what word I should use to search and find a product on your site so I can try adding it to the cart and see the behavior.

    December 21, 2010 at 8:43 am #27548
    cdarkins
    Member

    Hi Amin!

    For example use “fluffy” to find the song “little fluffy clouds”

    charles

    December 22, 2010 at 12:29 am #27549
    wpCommerce
    Moderator

    I searched for that word “fluffy” and got the song “little fluffy clouds”. When I clicked “Add to Cart” I saw that it added the product from http://gameaudio.net/?s=fluffy. But when I cllicked checkout it was submitting product information from http://www.gameaudio.net/. There is a difference between two URLs. One is the WWW version and the other is not. I believe you are using two versions of URL in your site. Please have a look at the “Incorrect Server setup” section of the following post which will explain this –

    https://support.tipsandtricks-hq.com/forums/topic/paypal-says-your-shopping-cart-is-empty

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ