Shipping address not collected at PayPal

[ScottProck]

I have a site I built for a client and the Simple Shopping Cart was a perfect fit for what he is doing.

Problem is he got his first sale today and it didn’t include a shipping address. I told him that was a PayPal issue because all the plugin does is passes the information to PayPal to process.

They PayPal cam back and indicated that the PayPal usage on his site was not requiring a shipping address so none was collected. This does not make any sense to me, but PayPal gave him a snippet of code …

Here’s what PayPal sent …

The reason you weren’t receiving it is because you’re not requiring it in your button code.

Your developer needs to add a line of code to PayPal that looks like this:

<input type="hidden" name="no_shipping" value="2" >

That will require that your receive a shipping address. If the customer doesn’t have one on their account, they will be prompted to add one.

[amin007]

Please download v2.8 from the following URL:

WordPress Simple PayPal Shopping Cart Plugin

I have added an option so you can specify if you want to force the customer to fill in an address during checkout but checking the “Must Collect Shipping Address on PayPal” checkbox in the settings menu of the simple shopping cart plugin.

[GPStrackersims]

My subscription purchases are not collecting the customer address and adding it to the customers information in the Manage Customer area.

And also not collect and post the information on the admin email message also using {shipping_info}

It is on the notice from paypal.com when I get notice of a new subscription setup – FYI

Please assist with this issue.

Thanks

Dave

[admin]

PayPal considers the standard paypal subscriptions to be a digital item. So it may not collect address for it. Lets take a look at the data of the IPN notification.

Please enable the debug logging option and do a test transaction. The following post has explanation of how to enable the debug logging feature:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[Author]

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