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Several Issues with PDF Stamper Version 4.0.0

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Several Issues with PDF Stamper Version 4.0.0

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 8 months ago by vfontjr.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 2, 2011 at 2:00 am #4660
    vfontjr
    Member

    Installed Version 4.0.0 yesterday, several issues:

    1. When manual stamping with encryption turned on, screen does not refresh to display link to stamped file. This happens in both IE 9 and Firefox.

    2. With encryption turned on, manually stamped files are sometimes corrupted and cannot be open.

    3. When manually stamping files with encryption turn on, two new files are produced. The first with file name, the second with filename_e.

    4. Customer bought book today and could not open file with his email address

    November 2, 2011 at 4:55 am #38084
    admin
    Keymaster

    We made some under the hood performance enhancements and some changes to cope with bizarre Godaddy server configuration when you install WP on a sub-domain. Two questions for you:

    1) Are you using a Godaddy hosting?

    2) Did you also update eStore when upgrading the PDF stamper?

    November 2, 2011 at 5:32 pm #38085
    vfontjr
    Member

    No to both questions.

    November 2, 2011 at 10:32 pm #38086
    admin
    Keymaster

    I have sent you an email to get site access so I can check it out. Do you remember which version you upgraded from?

    November 3, 2011 at 7:49 am #38087
    vfontjr
    Member

    Upgraded from 3.3.7.

    I’ve created a new userid for you. WordPress has sent you the activation email.

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