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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Serial Numbers – How to add new serial numbers after a product sells out
Tagged: serial number
I am struggling to add new serial numbers to a product after the first set of serial numbers have sold out.
It allows me to add the new serial numbers in the product section and it stores them (i.e. if I go back later they are still there) but the stock level in Manage Products remains 0 and the ‘Sold Out’ icon displays on the product page.
I have managed to run the shop with products set at $0.01 and buy the stock of 5 serial numbers I loaded in 3 separate transactions. So the stock levels got updated each time until they run out.
I am running the latest WordPress (4.2.1) and latest version of your plugin (bought it two days ago).
Many thanks,
Jeremy.
It allows me to add the new serial numbers in the product section and it stores them (i.e. if I go back later they are still there) but the stock level in Manage Products remains 0 and the ‘Sold Out’ icon displays on the product page.
The inventory count does not adjust with the serial numbers. When you add new keys, you need to manually update the inventory count.
OK, thanks, that solves it.