Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Send Product Specific Instructions from Manual checkout?
- This topic has 3 replies, 3 voices, and was last updated 10 years, 1 month ago by ozfader.
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February 12, 2013 at 3:01 am #8552boldwerksMember
I really like this plugin, however is there any way for the manual checkout process to send the product specific instructions as identified in the product settings? Ideally this would include the serial keys that we are using, I basically need it to send the same email a paypal customer would receive. We have specific instructions for some of our free seminars and we really need this functionality. Is there a PHP file that can be edited to make this happen?
Thanks
February 12, 2013 at 7:04 am #53785PeterMemberSo are you saying that in the case of manual checkout you are not seeing the email being sent to the buyer after the purchase?
Which eStore version are you using?
eStore will send a “thank you for your purchase” type email and any product specific instructions for manual checkout scenarios just like it does for paypal scenarios.
Ensure that you have the following tag in the “Buyer Email Body” of the Settings page:
{product_specific_instructions}
Also if you want to send a serial key in the buyer’s email you simply need to configure your serial keys in the product configuration and then use the the following tag in the buyer email body: {serial_key}
see this regarding the serial key feature:
http://www.tipsandtricks-hq.com/ecommerce/how-to-use-the-seriallicense-key-code-selling-feature-1618
October 6, 2014 at 8:57 pm #53786ozfaderMemberI want to send out a free digital product to existing customers, but also need to protect against redistribution by including serial key authorisation. I’ve entered the serial keys into the appropriate field of the product settings, and checked the “Redirect to Manual Checkout For Zero Amount Purchase” box.
I have included the {product_specific_instructions} and {serial_key} tags in the “Directions for the Customer” field of the Manual checkout settings because the “Buyer Email Body” field of the email settings specifically says…
“Please note that the manual checkout does not use this email settings (Check the “Directions for the Customer” field in the manual checkout settings section).”
However if I put the tags in this field, they are not sent. What am I doing wrong?
October 6, 2014 at 9:57 pm #53787ozfaderMemberWorked it out.
The serial key is displayed lower in the email under Details of Product section. For those who may have the same (admittedly rare) issue, I included the {serial_key} tag in the “Directions for the Customer” field of the Manual checkout settings, and added the string “Serial Number” to the eStore_manual_gateway_functions.php file in the code section below…
eStore_post_sale_retrieve_serial_key_and_update($retrieved_product,$item,$item);
$product_key_data .= $product_key;
$body .= “Serial Number: “.$product_key;
$product_specific_instructions =
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