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Second Popup Link does not work

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Second Popup Link does not work

Tagged: lightbox, popup, video

  • This topic has 5 replies, 2 voices, and was last updated 11 years, 6 months ago by wpCommerce.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 8, 2013 at 12:56 am #9927
    kimjcastleberry
    Member

    I have 2 sites that are very similar (one is actually an upgrade of the old site).

    One is using version 1.9.0 of Lightbox Ultimate and the other has version 1.9.5 The older one is in multisite the newer one is not.

    The page layout looks like this with a LOT of videos on the page but all of them hidden behind lightbox links. [http://screencast.com/t/XVF4BryY61ew]

    Both are running a similar plugin stack that looks like this: [http://screencast.com/t/lrJDQXNYFTLf] (But problem persists even if all other plugins except for Lightbox Ultimate are disabled.) Theme is OptimizePress – but the problem persists in TwentyTwelve.

    Problem Description:

    Clicking the first link opens the popup video normally. Then close that lightbox. Then click on the second link and nothing happens. It acts like nothing was clicked although the browser is aware that’s a link. Nothing happens at all, no spinning cursor, no half load, no screen grey-out.

    Ideas?

    Kim

    November 8, 2013 at 2:16 am #58797
    wpCommerce
    Moderator

    Hi, can you please provide a link to the page in question so I can take a look?

    November 8, 2013 at 5:26 am #58798
    kimjcastleberry
    Member

    I can’t link directly as it’s internal in a membership (WP eMember) but I can provide site access if you tell me where to send the details.

    November 8, 2013 at 10:57 pm #58799
    wpCommerce
    Moderator

    I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    November 19, 2013 at 7:00 pm #58800
    kimjcastleberry
    Member

    I sent you site access either yesterday or the day before. Just updating the thread so you know you should have it now :)

    November 19, 2013 at 9:51 pm #58801
    wpCommerce
    Moderator

    Thanks. we have received your email.

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