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Is there a way to search for members of a specific level who have not yet activated their membership — so I can resend their link?
2 ways to handle this:
#1) There is an “Incomplete” sub-tab in the members menu (where you see the member’s listing). Click that “Incomplete” link and it will list all the incomplete profiles.
If you are offering free memberships, then expect some users to lose interest in it. So you will always have some users who will not complete the profile. You can delete those profiles after a few days.
#2) Another option is to go to the “Admin Functions” menu and look for the following section:
Generate and Email the Registration Completion link (Bulk Mode)You can use it to send registration complete prompt to all the incomplete profiles).
Thank you for the reply. I was aware of both of these options, but they don’t do what I need. I need a list of only incomplete registrations that belong to a specific PAID member level.
Exporting all the member data wouldn’t work for me because I need to verify registration updates frequently.
Searching membership levels by using the Membership Level popup menu and then sorting by username would be fine, except the membership level I’m searching for could in the Primary OR Secondary Level popup menu. I’d need a way to search for members no matter which popup menu their membership is in.
To clarify how I use eMember — in case it matters: I sell multiple memberships concurrently. Each of my memberships allow download access to a different video product. So if I have 10 products, I also have 10 memberships. A customer can purchase any or all of the products (memberships). I don’t use membership levels that override other levels.
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