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Scammed by customer – eCheck

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Scammed by customer – eCheck

Tagged: wpestore paypal echeck scam

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 9 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • September 21, 2011 at 5:05 pm #4369
    analyser
    Member

    Hello guys, and thank you very much about this incredible plugin.

    I recently figured out that a customer payed via my cart, but in my paypal history.. the transaction is described like “eCheck”. eChek does not instantly delivers the money to my paypal. It must be in stand by in a way for some days. The customer got the downloadable product and after a couple of days canceled his transaction.

    How can i accept payments ONLY INSTANTLY instead of echeck???

    I pay my hosting with money made by my products, i can’t afford losing money this way :/

    September 21, 2011 at 11:54 pm #36829
    admin
    Keymaster

    WP eStore DOES NOT deliver the product until the money is cleared. When you receive an echeque it will simply tell the customer that the product will be delivered when the payment clears. If the customer cancel the payment in the meantime then he/she never gets the product. As an admin you will receive an email from eStore telling you that a payment verification failed because you received a “pending payment” this way you know that a customer paid you via eCheck and can monitor the transaction.

    Does that make sense?

    September 22, 2011 at 4:55 am #36830
    analyser
    Member

    yes but how can i accept only direct paypal transactions? i dont want to let ’em use echeck

    September 22, 2011 at 7:05 am #36831
    admin
    Keymaster

    You can specify that in your PayPal account profile.

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