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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Sales not being tracked even though Paypal PDT is set up
Hi,
I have WPAffiliate installed on [http://yoursuccessfulwebsite.com]. It appears to be tracking clicks correctly. However, even though two sales have occurred, it is not tracking sales and commissions.
I did follow the Paypal PDT instructions and I added the Paypal token to the settings. I did NOT check the “Enable 3rd party shopping cart integration” – I just checked it now. Is this required in additional to providing the token?
I do know the return URL is working as users register for a webinar on the thank you page and they are registering (what most of the forums posts seem to be about…).
Please confirm that the checkbox is the issue.
Hi, Please enable the debug option in the plugin then do an affiliate referred sale test.
I am guessing you are using a standard PayPal button. So yes, you should enable the “Enable 3rd Party Cart Integration” checkbox as mentioned in the documentation here:
Hi,
I have WPAffiliate installed on [http://moniqueblokzyl.com/online-biz-launch-power-program] Clicks are tracked correctly, but sales and commission tracking does not work.
Integration with Paypal is set up by using standard PayPal button and PDT. Button “Enable 3rd party shopping cart integration” is clicked and Paypal token is added to the settings. Thank you page is [http://moniqueblokzyl.com/bizlaunchpowerprogram-thank-ala98/]
log file:
[redacted]
What need to be changed in setup?
It doesn’t look like the plugin is getting and PayPal PDT info. So I don’t think you have setup PDT in your PayPal account correctly.
After the payment on PayPal’s site, do you get sent to the thank you page with some query parameters appended to the Thank You page URL?