Sales not being recorded – eStore, Affiliate and Satellite Affiliate plugins

[gphoenix]

I am using the affiliate plugin and eStore. I have the affiliate plugin on one domain (affiliate.malexperience.com) and eStore on another (malexperience.com) The satellite plugin is installed on malexperience.com and the click throughs are being recorded in the affiliate plugin, so they are connected ok. None of the test sales I am making are being recorded in the affiliate plugin. The post payment log file has the following output:

[02/19/2012 7:03 PM] – Advisory : Log file reset.

---

[02/19/2012 7:26 PM] – SUCCESS :===> Start of Affiliate Commission Calculation <===

[02/19/2012 7:26 PM] – SUCCESS :Checking if the WP Affiliate Platform Plugin is installed.

[02/19/2012 7:26 PM] – SUCCESS :WP Affiliate Platform is installed, checking commission related details…

[02/19/2012 7:26 PM] – SUCCESS :The referrer for this sale is:gphoenix

[02/19/2012 7:26 PM] – SUCCESS :Processing Commission for : Test Product

[02/19/2012 7:26 PM] – SUCCESS :Total Price of the currently processing item : 1

[02/19/2012 7:26 PM] – SUCCESS :Using commission rate from affiliate profile

[02/19/2012 7:26 PM] – SUCCESS :Using % based commission rate for this commission. Qty:1, Total price:1, Commission level:

[02/19/2012 7:26 PM] – SUCCESS :The sale has been registered in the WP Affiliate Platform Database for referrer: gphoenix with amount: 0.00

[02/19/2012 7:26 PM] – SUCCESS :===> End Affiliate Commission Check <===

[02/19/2012 7:26 PM] – SUCCESS :WP Affiliate Platform Plugin is not installed.

[02/19/2012 7:32 PM] – SUCCESS :Generating download link for single file.

[02/19/2012 7:32 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[02/19/2012 7:32 PM] – SUCCESS :Performing global autoresponder signup if specified.

[02/19/2012 7:32 PM] – SUCCESS :===> Start of Affiliate Commission Calculation <===

[02/19/2012 7:32 PM] – SUCCESS :Checking if the WP Affiliate Platform Plugin is installed.

[02/19/2012 7:32 PM] – SUCCESS :WP Affiliate Platform is installed, checking commission related details…

[02/19/2012 7:32 PM] – SUCCESS :The referrer for this sale is:gphoenix

[02/19/2012 7:32 PM] – SUCCESS :Processing Commission for : Test Product

[02/19/2012 7:32 PM] – SUCCESS :Total Price of the currently processing item : 2

[02/19/2012 7:32 PM] – SUCCESS :Using commission rate from affiliate profile

[02/19/2012 7:32 PM] – SUCCESS :Using % based commission rate for this commission. Qty:1, Total price:2, Commission level:

[02/19/2012 7:32 PM] – SUCCESS :The sale has been registered in the WP Affiliate Platform Database for referrer: gphoenix with amount: 0.00

[02/19/2012 7:32 PM] – SUCCESS :===> End Affiliate Commission Check <===

[02/19/2012 7:32 PM] – SUCCESS :WP Affiliate Platform Plugin is not installed.

It seems that eStore is not getting a % no (it is set to 50% for all affiliates) so no commission is being recorded. Is that correct. Can you see why that is happening?

Graham Phoenix

[admin]

Update: The following change is no longer necessary. The eStore plugin will detect the satellite plugin automatically and track affiliate commission accordingly.

---

The eStore plugin need to be installed on the same WordPress install your main affiliate plugin is installed. You can use the satellite plugin on the other WP installs where eStore is not present.

Alternatively, if you have the satellite plugin where eStore is installed then you can do the following tweak to tell eStore to use it. Open “eStore_advanced_configs.php” file and find the following line:

define('WP_ESTORE_REDIRECT_COMMISSION_USING_SATELLITE_AFFILIATE_PLUGIN', false);

Once you find it change it to the following:

define('WP_ESTORE_REDIRECT_COMMISSION_USING_SATELLITE_AFFILIATE_PLUGIN', true);

[gphoenix]

Peter, not true. I have the satellite plugin installed and they are communicating, hence the click-throughs.

Admin, thanks for that I’ll try it. I suggest that this is added to the instructions for using the satellite plugin.

[gphoenix]

Thank you so much admin, that worked! I am so grateful for your fast and accurate response. The support here is fantastic, thanks again.

[Author]

Posts