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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Sagepay payment gateway not creating a transaction
We have the estore and gateway plugins and added sagepay.
We were not getting the order confirmation emails but are getting a payment confirmation from sagepay.
We added Paypal as a gateway and that works.
Then we noticed that the sagepay orders are also not registered as a transaction or customer (the Paypal are).
ipn_handle_debug only shows the Paypal transactions.
wp_pg_debug-1.log shows –
[09/21/2012 10:37 AM] – SUCCESS :Gateway to process: sagepay
[09/21/2012 10:37 AM] – SUCCESS :
Cart ID:
Customer ID: 505c4359a59b6
First Name: Philip
Last Name: Evans
Email: phil_newlife@hotmail.com
Phone: 0034
Address: C4-1 Balcon del Atlantico
City: Adeje
State:
Zip: 38670
Country: ES
First Name: Philip
Last Name: Evans
Email: “my email”
Phone: 0034
Address: “my address”
City: Adeje
State:
Zip: 38670
Country: ES
Gateway: sagepay
Is eStore Checkout: 1
The only obvious omission is Cart ID?
Any ideas?
Hi, We need to take a closer look at your site to see what’s happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
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