Payment Gateway Bundle – Sage Pay Form Transaction Error

[justinc]

I have set up the Payment Gateway Bundle to use our SagePay account. This seemed relatively straightforward, However when I’m trying to test I get forwarded to Sage Pay and receive an error:

Form Transaction Error

Status: MALFORMED

Status Detail: 3144: The Delivery information is required

our shop url is – [http://blog.iansyst.co.uk/store]

WP Payment Gateway Bundle version – v.1.4.3

WP eStore version – v.6.7.6

WordPress version – v.3.0.4

I set up payment to go to PayPal and this worked fine.

[wpCommerce]

Hi, Can you please share the content of the payment gateway bundle specific debug file? (Requires Enable Debug option checked in the Payment gateway bundle General Settings)

There are two ways to do a test transaction with Sage Pay –

1. Using a Simulator Account

2. Using a Test Account

Which one are you using to do the testing? In the Payment Gateway Bundle->Sage Pay Settings, did you specify the API details of your “Simulator Account” or “Test Account”?

[justinc]

HI, sorry for the delay in replying. I’ve reviewed the details of the Sagepay Settings. I can’t see anything to do with testing. I’ve set up:

Vendor Login Name

Vendor Email Address

Sagepay Encryption Password

Sagepay Selector Label

these all appear to be correct.

[wpCommerce]

Yes, but I guess there is a reason as to why SagePay is returning the error (the error is not happening on the plugin side). And I’m trying to find the reason.

The api details you have specified in the settings – are they related to the SagePay live account or test account? Did you try the transaction in live mode or test mode (you can see if the Enable Sandbox/Testing Mode option is checked in the Payment Gateway Bundle General Settings)?

[creativedig]

Hi I’m getting a similar error to this.

I’ve just today downloaded and installed the gateway bundle to add Sagepay to the website.

The error appears to occur in 2 parts

1) When the sagepay form is submitted there is an error message on the intermediate processing order/transfer page (below the text and image which both display without an issue). The message states:

Warning: mcrypt_encrypt() [function.mcrypt-encrypt]: The IV parameter must be as long as the blocksize in /home/activati/public_html/wp-content/plugins/wp-payment-gateway/lib/sagepay/wp_pg_sagepay_class.php on line 67

2) Then the next page loads and the second error message is displayed:

This transaction attempt has failed. We are unable to redirect you back to the web store from which you were purchasing. The details of the failure are given below.

Status: MALFORMED

Status Detail: 3045 : The Currency field is missing.

I am running estore 7.1.6

gateway bundle 1.9.8

wordpress 3.6

The transaction has been tried in both live and test mode via sage pay. And has also been run live and in sandbox/test mode in the plugins (together and separately) and the same error occurs.

Your advice would be very much appreciated thanks

[wpCommerce]

@creativedig, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[creativedig]

Many thanks, replied to email

[Author]

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