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Lightbox Ultimate – Amazon S3 video very slow and image distorted

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Amazon S3 video very slow and image distorted

Tagged: amazon s3, video buffering, video distorted, video loading slowly

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 9 months ago by wpCommerce.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • July 19, 2013 at 3:06 am #9357
    snowdonkiwi
    Member

    Hi

    I have my videos stored in S3 and use Amazon S3 Protected/Private Video in Lightbox Overlay Popup. It takes around 45 to 60 seconds before the video starts to play. I notice your demo starts almost immediately as soon as you click on the image. Also the video is distorted – everything looks squashed from the sides so people look much taller and thinner than they actually are.

    An example can be found on [http://openyourheart.alkimea.co/open-your-heart-day-1/]

    Since it is part of a membership site I have set up a temporary membership so you can have a look which I will delete as soon as you let me know that I can.

    username: temp

    password: temp

    Thanks

    July 20, 2013 at 12:39 am #56681
    wpCommerce
    Moderator

    Hi, I’m pretty sure your video has some sort of encoding issue. It’s trying to download the whole video. Please check the following link which has instructions to help you resolve this issue:

    https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay

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