LIghtbox Ultimate -S3 video is not playing inside of the lightbox on the iphone.

[cconner1000]

Hi,

We have tested our cart (purchasing a streaming video) and on all browsers it is working exellent except on the iPhone. We are getting it all to work except there is no “arrow” at the very end to to start the video.

The lightbox comes up and appears as if it is going to play but there is no play button to begin the video.

[wp_lightbox_protected_s3_video name=”eee_aaa_22_2011.mov” bucket=”stream2″ width=”900″ height=”506″ source=”http://www.discovermirrorless.com/wp-content/uploads/2012/09/play_now_page_V1_E1.jpg”%5D

It works just fine on the iPad.

Any help would be appreciated.

Thank you.

[wpCommerce]

Hi, Can you please share the link to the page where you are having this issue?

[cconner1000]

Unfortunately, I cannot post it online.

[cconner1000]

http://www.discovermirrorless.com/test-page/

I made a separate page.

[wpCommerce]

Please take a look at the steps outlined here:

https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay

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