Return URL page not displaying correctly

[Sage]

When a customer makes a purchase, they are directed to the proper return url but the page is incorrectly formatted and does not look like the rest of my site. I changed the url a couple of times with the same result. Could this possibly be an incompatibility with the theme I am using?

[Peter]

Can you please post the link of the return page?

[wpCommerce]

@Sage, are you using Authorize.net to process payments?

[Sage]

I use authorize.net. I have a wordpress site using the CC payments/authorize.net plugin

[Sage]

Actually, let me clarify. We have the WP e-store installed to sell e-books and other products. Authorize.net is the processor. When someone makes a product purchase (e store product) they are directed to the return url – http://www.indoorcyclingassociation.com/thank-you/ which is not formatted correctly as it should be with the theme we are using.

We use wishlist member and cc payments (authorize.net for wordpress) to process membership site sales. Those transactions have a different return url and it works just fine. Those memberships sales are not processed through the WP E Store. Only the purchases made through the e store send people to the return url that isn’t displaying properly. http://www.indoorcyclingassociation.com/thank-you/ If you enter that url in a browser and load it, it looks fine. If it goes there after a purchase it’s all out of whack and unformatted. I have taken a screen shot of the page that comes up and it can be viewed here: http://www.indoorcyclingassociation.com/wp-content/uploads/2013/10/wrongformatpage.jpg

[Author]

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