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Return email with download link not showing up in Multisite.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Return email with download link not showing up in Multisite.

  • This topic has 1 reply, 2 voices, and was last updated 13 years, 4 months ago by Ivy.
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  • February 25, 2012 at 11:15 pm #5660
    fmolstad
    Member

    Here is the email and transaction number of the fellow who purchased your product, wp-estore.

    Email address: jim412can@yahoo.com

    Transaction ID: 9MT178511N4493802

    I am the developer of the website

    I am trying to get this to work on a WordPress multi-site install. I scoured your forums for my answer but I cannot seem to find the answer, and I just do not have time to research this. I need your help please.

    The parent site of the WordPress Multisite install is:

    http://www.http://attatunes.com/

    When I set up product here as per your set up videos, all works just perfectly with Paypal.

    Your Instant Digital Product Delivery does not work at all with the code, wp_eStore_transaction_result:end], and the instructions to install it. The Paypal business account we have is not Pro and none the the times you show on your video exist on the Paypal site when I search for them (PDT’s et al). – but that is another problem.

    The Big problem I need resolved, is that when I go to one of my child sites of the Multisite install and use EXACTLY the same settings and PalPal account, everything works except the email with the download link to the customer.

    http://attatunes.com/incentives/incentives-store/

    Is this something to do with Multisite?

    I really ned to find an answer to this.

    Thanks

    Forrest

    February 26, 2012 at 1:59 am #42362
    Ivy
    Member

    I have also answered your email you sent us regarding this issue. I do not believe it is the multi site that is causing this issue. Since the debug is saying the email was sent this means something after the email leaves the plugin is causing this issue. See the following forum post for more information on this issue:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

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