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WP eMember – Required custom fields not preventing form submission

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP eMember – Required custom fields not preventing form submission

Tagged: custom fields, registration, required fields

  • This topic has 1 reply, 2 voices, and was last updated 9 years ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • April 15, 2016 at 4:50 pm #13429
    spcnonline
    Member

    On the registration form there are a number of required custom fields. If the field value is not valid, the red popup with the validation error will show, however, clicking the submit button with multiple invalid fields still performs the submit action. Is this a known issue or is something wrong with my setup?

    Thank you!

    April 16, 2016 at 2:58 am #73037
    admin
    Keymaster

    That usually means that your site has JavaScript errors coming from another plugin. Those JavaScript errors are preventing our plugin’s JavaScript code from working.

    The following post will help you see the errors:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    If you share the URL of your registration page, I will be able to inspect it and confirm if your site has the errors I mentioned above.

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