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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Repeating on same affiliate
Hello,
We are having a couple issues which I hope you can help us with. We are using WP Affiliate Platform v4.7.4
Firstly, we tested the affiliate link and it worked great. However, problem came in after that when new sales were going through the site (not associated with the affiliate link) and all of those sales were showing up as commissions earned by the affiliate.
Secondly, and I am sure if this is associated with WP Affiliate Platform or WP e-commerce, but if a customer starts an order and then cancels it by not completing the checkout process, it still registers on the affiliate page as commission.
Thanks for a great plugin and I hope you can assist me with this.
Regards,
Lee
That looks like an integration going bad. Which integration method did you follow from the integration section of this page?
http://tipsandtricks-hq.com/wordpress-affiliate
What platform are you using to tackle the eCommerce side?
Right now the plugins and platform are as follows:
WP-eCommerce Affiliate Integration v1.2
WP e-Commerce v3.8.4
Wordpress 3.1.4
And I followed the instructions on the integration page to the tee, so really not sure where the problem is creeping in.
I sent you an email to get site access so I can check it out.