Registrations all go to the same level, regardless

[Opportunities]

I have defined two membership levels, silver (level 2), and Gold (level 3), I have a different membership sign up page for each level using short codes to bring up the registration form.

Gold registration uses the following:

[wp_eMember_registration_form_for level=3]

and silver uses:

[wp_eMember_registration_form_for level=2]

The problem is that whenever a member signs up for the gold membership, they are listed as having a silver one.

Can you please help me get this sorted out as soon as possible?

Thank you,

Steve

[admin]

Please post a link to the page where you have the following shortcode:

[wp_eMember_registration_form_for level=3]

Can you double check your membership levels menu and verify that “3” is indeed the level ID for Gold membership?

Also, please do the following (Just to make sure that this is not happening from a custom modification or unwanted code changes):

1. Deactivate and delete the currently installed version of the plugin(s).

2. Download a fresh build of the plugin(s) from here:

https://support.tipsandtricks-hq.com/update-request

3. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

[Opportunities]

Does that mean I will have to reconfigure everything? Is there any way to back up all the links and settings before I do this?

Thanks.

[admin]

You never lose any configuration or member details when you upgrade the plugin so don’t worry about it. This is explained in the upgrade instruction (check the link I posted above)

[Author]

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