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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Popup custom or inline content
Tagged: inline html
Have you tried clearing the cache? Are you logged in as admin in the same browser? Please make sure that “JavaScript” is not disabled for your browser (you can find it under Settings->Privacy->Content Settings).
That was it. It would not work while I was logged in as admin in that browser. Thank you so much, it was driving me nuts!
5 minutes later: It was working, then I logged in and it quit. Logged out, cleared cache, reloaded page and it’s back to not working. Seems to be wordpress related.
It’s still working for me.
We will take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Thanks, I filled out the form. I hope you find something to explain it. All I know for sure is that everything was working perfectly even when I was logged in and as soon as I upgraded to WP 3.9 the problem started.
Found it (finally)! It was one of the extensions in Chrome. Evidently, when I upgraded to WP 3.9 it changed the way this extension reacted with the lightbox (or something). So, first of all, thanks for your help which was above and beyond. I really appreciate it. Secondly, If anyone else encounters a similar problem, have them turn off all their Chrome extensions and then reactivate them one at a time to find the one causing the issue.
Thanks again, you guys totally rock!
You’re welcome. I’m glad to hear that you got it to work.