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Registration form – 'Company' set as required

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Registration form – 'Company' set as required

Tagged: registration form

  • This topic has 3 replies, 3 voices, and was last updated 10 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 16, 2012 at 7:41 pm #6895
    dangermoose
    Spectator

    Hi all,

    I’ve got pretty much everything working (apart from intermitent registration emails going missing but I’ll leave that for now). Those that do receive the email are directed to the registration form page. I’ve set the ‘Company’ field to ‘required’ (in the eMember settings) but this doesn’t stop users submitting the form without it. I’m presuming if it’s required then it should stop users from submitting the form if that field has not been filled in?

    Thanks!

    July 17, 2012 at 12:41 am #47375
    admin
    Keymaster

    Yes, it should prevent the submission of registration form but it is likely that you have JavaScript error on your web page which is making the validation to not work. Do this test which will reveal the source of the error:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    If you post a link to your registration page I will be able to view the HTML source and confirm this.

    April 20, 2015 at 12:37 pm #47376
    rtrivans
    Spectator

    i have same problem with the registration form, without completing the form (with required fields) user can submit form by pressing enter button on keyboard.

    pls check this link : [http://fmgroup.id/join-us/]

    April 21, 2015 at 1:38 am #47377
    admin
    Keymaster

    You have got some JavaScript error coming from your them or that page or another plugin. This is preventing the membership plugin’s registration form to work correctly.

    When I press the register button, I see a JavaScript error/exception being thrown.

    So you need to fix those errors first then all the other plugins will start to work correctly.

    The following test can help you identify the source:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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