Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Registration flow not working
- This topic has 5 replies, 2 voices, and was last updated 12 years, 5 months ago by amin007.
October 28, 2010 at 8:29 pm #2127
I have all my paths set up correctly in Page Settings, I have a login page with the login script, a page called Register with the shortcode for new user registration and a page called Join with the shortcode for new users to complete their registration after receiving their registration email.
The problem I’m having is that the email link (here’s one I received when I registered as a test: http://hypevideo.com/subscriptions/register/?member_id=2&code=25f22b69f42af6e057971864e15f3169″) is taking you to the Join page (which it should) HOWEVER, the Join page is displaying the login screen rather than the page it should show (where the user enters their username, password, etc and completes their registration).
And what’s weirder is that the Join page will show the register screen if you click on “Join Us” from the login page. So basically, depending on where you access the Join page from, it either displays the login (if you access the page via the link in the registration email) or the registration information (if you access the page via the “Join Us” link on the login page).
Even if I go to that page explicitly (http://hypevideo.com/subscriptions/join/) it still displays the wrong content. The only page that displays properly is the login page (http://hypevideo.com/login).
My client is going CRAZY because no one is able to register to see the subscription section of the site.
Can anyone help or offer some suggestions? I feel like I’ve tried everything! thanks!!!October 29, 2010 at 1:04 am #25922
Click here to see screenshots of my set up and results I’m getting: http://4-titude.com/examples.htmlOctober 29, 2010 at 4:03 am #25923amin007Participant
To me it looks like you are using the following option in eMember settings?
Enable Domain Level Lockdown
Uncheck that option and try again.October 29, 2010 at 11:58 am #25924
Thanks Amin! I turned that option off and now the register and join pages work fine, but none of the content is protected. I went into Manage Content Protection and selected everything to be viewable by the members and protected by General Protection, but everything is viewable by everyone.October 29, 2010 at 1:59 pm #25925
Basically I need the entire site locked down in the way the the description of “enable domain level lockdown” works. How can I do that without enabling domain level lockdown?October 30, 2010 at 12:57 am #25926amin007Participant
The domain level lockdown should not restrict the “Registration” page… I will look at the code and see if a bug got introduced.
In the mean time you should be able to protect any content you want from the “Manage Content Protection” menu. Did you select the membership level from the dropdown and then give access to the post and pages for the level in question?
Did you see the 2nd video from this page?
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