Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › registration emails not going to non members
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September 22, 2011 at 4:36 pm #4382united7Member
When a non logged in visitor to my web site tries to purchase, the purchase goes through in as much as it hits my paypal sand box, the buyer gets a confirmation reciept and I as merchant also get a new purchase notification.
What is missing however are the “please complete registration” email and ,obviously, the “registration complete” email from emember.
In effect the visitor has subscribed to my site but there is nowhere for them to register
How do I get visitors who are not already memebers to recieve these notifications?
September 23, 2011 at 12:05 am #36905adminKeymasterEnable debug and run a test transaction (simulating the scenario of a non-member purchase) then check the debug which will reveal what exactly the plugin is doing and why. This post will help with debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
September 23, 2011 at 7:18 am #36906united7MemberI tried the non member test and heres the post payment debug log
[09/23/2011 7:04 AM] – SUCCESS :Performing item specific autoresponder signup if specified. [09/23/2011 7:04 AM] – SUCCESS :AWeber signup from email address:Paul Henry [09/23/2011 7:04 AM] – SUCCESS :Preparing to send AWeber signup request email. [09/23/2011 7:04 AM] – SUCCESS :Sending AWeber signup request email via WordPress mailing system. From email:paul@themarketingsuccessclub.com [09/23/2011 7:04 AM] – SUCCESS :AWeber list to signup to:tmsc-members@aweber.com [09/23/2011 7:04 AM] – SUCCESS :AWeber item specific signup operation performed for customer:paulmhenry@gmail.com [09/23/2011 7:04 AM] – SUCCESS :Performing global autoresponder signup if specified. [09/23/2011 7:04 AM] – SUCCESS :Preparing to send AWeber signup request email. [09/23/2011 7:04 AM] – SUCCESS :Sending AWeber signup request email via WordPress mailing system. From email:paul@themarketingsuccessclub.com [09/23/2011 7:04 AM] – SUCCESS :AWeber list to signup to:tmsc-allsubs@aweber.com [09/23/2011 7:04 AM] – SUCCESS :AWeber list signup from email address value:Paul Henry [09/23/2011 7:04 AM] – SUCCESS :AWeber global list signup email sent for customer:paulmhenry@gmail.com [09/23/2011 7:04 AM] – SUCCESS :Checking if auto affiliate account creation feature is active.
Does this shed any light upon the problem?
September 24, 2011 at 1:11 am #36907adminKeymasterOne thing does look odd in here. Please answer the following questions which will help me find where you made the mistake:
1) What exact value do you have in the “From Email Address” field of eStore’s settings?
2) What exact value do you have in the “Trigger Rule” field of your AWeber email parser?
3) Do you have the “Enable parser for all lists in this account” checkbox checked for this AWeber parser?
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