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Registering a User: The email address you are using is already taken!

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Registering a User: The email address you are using is already taken!

  • This topic has 2 replies, 2 voices, and was last updated 10 years, 10 months ago by Richard.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • July 16, 2014 at 11:54 pm #11192
    Richard
    Member

    I am attempting register a user that has been previously deleted months ago. I am receiving an error that “The email address you are using is already taken!”.

    * The member list does not show the email address as being used.

    * Should it be a concern that the email address is already being used? It is possible that 2 family members wish to register but they may have the same email address.

    * The registration form that allows the user to complete the registration does not allow the email address to be changed – the email field shows the email address but I cannot modify the field.

    Yes, I have searched the forum and found references to the problem but not the solution.

    I used the phrase “The email address you are using is already taken!” to search the forums but this phrase is not accepted in the “keyphrases” field.

    Thank you . . .

    Richard

    July 17, 2014 at 1:57 am #64418
    admin
    Keymaster

    Hi Richard, Go to your WP Users menu. Check the users list and it is likely that you have a user with that email address already.

    Simply import that user into emember (rather than trying to create a new one). The following post will explain how:

    http://www.tipsandtricks-hq.com/wordpress-membership/import-wordpress-users-members-1028

    ONE email address can ONLY be used to create ONE user account (it is a restriction from WordPress).

    July 17, 2014 at 2:26 am #64419
    Richard
    Member

    Thank you for your quick response – and the solution.

    Thank you . . .

    Richard

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