Registered members not displaying in member list

[timbrand]

I searched the forums and can’t seem to find an answer. When I go to WP eMember > Members it’s not displaying all of the members I have registered. They will display on the front end when I search for members but not in the back end.

I’ve done the following:

1.) Cleared browser cache

2.) Deactivated ALL plugins except for eMember

3.) Updated and installed a fresh copy (deleted old copy of eMember)

None of the above solutions have solved the issue. Any thoughts? Thank you for your time.

[admin]

What version of WordPress are you using? Did you test your theme using the following test just to make sure it doesn’t have JavaScript errors that maybe throwing eMember off:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[timbrand]

I’m running WP version 3.5.1 I followed the instructions in your link and even downloaded the plugin that was recommended. The only errors that showed up were deprecated codex references that seemed to be irreverent but I will change them and see if that helps (though I don’t hold high hopes).

I also turned off the main theme and used 2012 as the default and this also did not help. The plugin also didn’t show any javascript issues but I know the theme that is being used does use a lot of javascript.

Any other suggestions?

[admin]

Thank you for checking that. I sent you an email to get access to the site so I can do a few more checks to see what is going on.

[admin]

Update: I think you didn’t realize that the members list gets paginated after a certain number of record. eMember automatically paginates the members list so you are not showing hundreds of entries in one page. When I went to the last page in your manage members menu I could see all the recently joined members.

[Author]

Posts