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Redirection from PayPal to Thank You page not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Redirection from PayPal to Thank You page not working

Tagged: Thank you page

  • This topic has 5 replies, 2 voices, and was last updated 10 years, 5 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 17, 2014 at 6:34 pm #11796
    nikkisw
    Member

    Hello

    I am unable to get the redirection from paypal after a successful payment to redirect to the thank you page.

    I have put the url in the settings page, I have tried adding it to each individual product and removing it and nothing works.

    I have checked paypal and no automatic returns or settings are on. I set this up before on another site and it worked fine but some reason it wont work on this particular site.

    Is there anything I have missed or need to do?

    Thanks

    November 17, 2014 at 9:28 pm #66874
    wzp
    Moderator

    Is there anything I have missed or need to do?

    Did you review the setup procedure? Particularly the PayPal profile settings?

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

    Hint: “I have checked paypal and no automatic returns or settings are on.” May conflict with steps 3 & 4.

    November 18, 2014 at 3:17 pm #66875
    nikkisw
    Member

    This is where it’s confusing. The last estore I set up I did not do this and it redirected anyway because I had specified it to in the estore product.

    If I set up the redirect from PayPal no matter what people buy will it just send them to that page (as I don’t want it to do it in all cases).

    November 18, 2014 at 3:29 pm #66876
    wzp
    Moderator

    So, you are stating that you have another site, using eStore, that properly redirects from the exact same PayPal account; and that PDT and Auto Redirect are not enabled?

    November 18, 2014 at 5:04 pm #66877
    nikkisw
    Member

    On a completely different website, after payment it just redirects. I never set this up in PayPal it just did it automatically after specifying it in estore.

    November 18, 2014 at 8:08 pm #66878
    wzp
    Moderator

    Using the same PayPal account?

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