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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Redirect on login page
I just opened my affiliate programm for registration.
Somebody did the registration but wrote me an email that he can’t login. After filling in the details (username and password) he lands back on the Welcome Page of the Affiliate-Plugin (……./wp-content/plugins/wp-affiliate-platform/affiliates/).
His registration is OK, the account is created correctely.
I had the same problem on my test-server and only with Google Chrome. He has the problem with Google Chrome, Firefox and Internet Explorer.
Further infos:
– WP Affiliate Platform v4.9.9.5
– WordPress 3.3.1
– no modification of the code
– no chache plugin (altough my hoster WPEngine is caching a lot)
– Affiliate page: http://www.blatternet.de/wp-content/plugins/wp-affiliate-platform/affiliates/
My observation suggest that this is server side issue (most likely this server has a PHP session issue). It may not be retaining the PHP session values so after an authentication when it goes to redirect it can’t find the authentication key in the session anymore.
This post might help you a little:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
No, I don’t have a PHP session issue. I followed the steps described on the post but everything was fine.
Other possibilities?
I found the solution. The problem was in the cache:
My hoster is caching everything but not with a plugin. He has some cache-methods on the server side. Well, I have no idea how it works but it works and the websites are really really fast.
My hoster excluded now the affiliate page (/wp-content/plugins/wp-affiliate-platform/affiliates/) from the cache and everything is works perfectly.