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Recurring Payments not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Recurring Payments not working

  • This topic has 1 reply, 2 voices, and was last updated 14 years, 6 months ago by Ivy.
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  • November 8, 2010 at 6:34 pm #2190
    sunnydt
    Member

    Every month I get a payment from my client and this months payment failed. This is the email I received several times. Please help with this.

    The post payment verification for a payment failed. This could happen for one of two reasons:

    1. The fund for the payment have not been cleared yet (no need to do anything as the digital product will be delivered once the fund clears).

    2. Someone maybe trying to scam a purchase! (no worries… WP eStore got your back :)

    Here are some more details…

    Invalid Product Currency Used:

    November 8, 2010 at 11:51 pm #26278
    Ivy
    Member

    Hi, The currency used to make the payment does not match the one you have specified in the eStore.

    “Invalid Product Currency Used:”

    Have you changed the currency settings in the eStore lately?

    In some cases you may have different currencies in your PayPal account so what maybe happening is the customers PayPal is trying to pay with the funds that are available in their account that are in a different currency.

    Can you please have the customer verify that they are paying you in your specified currency?

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