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WP eStore Purchases not showing in admin after plugin upgrade

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Purchases not showing in admin after plugin upgrade

Tagged: upgrade wp estore

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 6 months ago by krutten.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • May 28, 2011 at 2:43 pm #3488
    webar2007
    Spectator

    My old version of WP estore worked perfectly. After upgrading to v5.3.8 no purchases are showing in admin (Wp estore – Manage Customers).

    The orders are being sent to my email inbox from Paypal so all customer are being served as normal.

    My url: http://realtrafficsource.com

    Please advice.

    May 29, 2011 at 12:27 am #32936
    amin007
    Participant

    The most common cause for this is to not follow the upgrade instructions when upgrading the plugin:

    http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31

    May 29, 2011 at 7:15 am #32937
    webar2007
    Spectator

    Seems like you’re right. I deleted the plugin and re-installed it. Everything seems to be working fine now.

    Why isnt this plugin being auto- updated?

    May 30, 2011 at 12:02 am #32938
    amin007
    Participant

    This is explained on our support site (please read the how updates work part):

    https://support.tipsandtricks-hq.com/update-request

    November 9, 2011 at 1:50 pm #32939
    krutten
    Member

    I followed the update instructions – twice – but am having the same problem. Help please?

    UPDATE: It seems to be working now, so never mind. Thanks.

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