Purchased plugin and the download links do not work right

[pilotjoe]

I’ve purchased wp emember, wp estore and wp affiliate. However my downlinks have expired. Can I please get new download links. If anything I just need the etore link.. I thought I had them all downloaded but it looks like I downloaded two copies of emember and no copies of estore.

thanks! I can send the transaction I.D. if needed

[Ivy]

Hi, I have sent you fresh links via email. Please let me know if you do not receive this email.

[bcworkshops]

I’ve been having this problem for some time. When someone buys a downloadable product from my site, they get an email with a download link, but the .zip file they get has 0 bytes.

If I try to download the original .zip file manually without using the encryption or plugin, it downloads just fine. But using your plugin and encryption, people get 0 byte files.

[wzp]

Please go through the following checklist:

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

[bcworkshops]

Thanks for that info. Here is my update.

– The URL is good

– There are no spaces in the file names

– There is “http” in the address

– There are no files named .htaccess or .htpasswd in the downlaods folder

– No caching plugin

– I don’t have any warnings in red

– I’ve gone through and renamed all downloads with no upper case letters just to be safe

– Because some are larger files, I changed the download method to “#2.Readfile using 1M chunks remote stream”

– However, both before I checked these things and after, when I send myself a link using Admin Functions > Generate an Encrypted download link for a Product, that link seems to work fine for me. So how can I test to see if renaming and changing the download method has solved this problem?

– I also have plugin eStore Version v6.6.8 and eMember Version v7.9.9.0 and Lightbox Ultimate 1.7.0. Are there newer versions I should upgrade to?

[bcworkshops]

Update, I downloaded the newest plugins and have installed them. How do I test these now outside of using “Admin Functions > Generate an Encrypted download link for a Product” ?

Also, the newest plugin wp-lightbox-ultimate, doesn’t work. I had to go back to my old version. The new one just causes a spinning wheel on every page, and all the videos stopped working and started publishing the shortcode instead. I looked through the forums and couldn’t find the answer but when I put the old plugin back online, the problems went away.

[wzp]

How do I test these now outside of using “Admin Functions > Generate an Encrypted download link for a Product” ?

If it works in the Admin Functions, it will work for all other instances; because they all use the same code. But to make yourself “feel better,” just create a test page with some “Download Now” buttons on it.

[Author]

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