Purchased image is not full size

[13frames]

I have set up my gallery to have a full resolution digital download of the image.
I just tested it and it downloaded an image of 500kb.. The original image i uploaded was close to 10mb.
I checked the upload directory and it is only 188M in size when it should of been closer to 3GB

Is there a setting i possibly have missed?

The photo size/ratio in the pricelist is set to 1

[wzp]

I checked the upload directory and it is only 188M in size when it should of been closer to 3GB

How did you upload the original file?

[13frames]

Hi wzp,

through the upload portion in the plugin on gallery creation. (so through the web)

thanks

[13frames]

ok, my understanding is it is most likely to do with this

Updates to Image Processing in WordPress 5.3

[13frames]

Yep. I believe i have resolved it.

I added

add_filter( ‘big_image_size_threshold’, ‘__return_false’ );

to the themes ‘functions.php’ file and that looks to of resolved it now 🙂
I do not know what other impact that may have when uploading images for just viewing, i may need to be more cautious and resizing them prior to uploading but at least for the sale side.. this will work

[merlinuk01]

Hi 13 Frames, I have the same problem and am new to wordpress.

I upload a high image 300dpi 20mb file into a Photoseller gallery via the Gallery Image uploader and when I check the file after upload it has been resized & renamed to a mere 400k, so when I ratio at 1 as a digital download my client receives a reformatted 96dpi low profile image. I see that you managed to find a work around:

add_filter( ‘big_image_size_threshold’, ‘__return_false’ );

to the themes ‘functions.php’ file and that looks to of resolved it now 🙂
I do not know what other impact that may have when uploading images for just viewing, i may need to be more cautious and resizing them prior to uploading but at least for the sale side.. this will work

In layman terms as I am new to WordPress what exactly do I need to do to be able to upload full size HD. files into the Gallery & not have them reconfigured.

Any help appreciated.

[thilo]

I use this plugin: Disable “BIG image” Threshold

• This reply was modified 1 month, 3 weeks ago by thilo.

[merlinuk01]

Thilo you have saved me a great deal of work with this Plugin.
I am indebted my friend as it works perfectly!

Thank You.
Brian.

[Author]

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