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Purchased Active Campaign Addon – works for e-store, not e-member

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember F.A.Q/Instructions › Purchased Active Campaign Addon – works for e-store, not e-member

Tagged: active campaign

  • This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago by GiseleGrenier.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 22, 2018 at 7:28 pm #15164
    GiseleGrenier
    Member

    I purchased the Active Campaign addon and have it installed on e-store, works fine. Why doesn’t this appear in the e-member area.

    Please don’t tell me I have to buy this plugin again????

    October 22, 2018 at 8:04 pm #78701
    wzp
    Moderator

    Why doesn’t this appear in the e-member area.

    Because it is an eStore addon. The purpose of the addon is to add eStore purchasers to campaigns, whenever they make a purchase.

    If memberships on eMember are processed through eStore, new purchases of memberships, that are represented as eStore products, should process through the addon.

    October 22, 2018 at 8:41 pm #78702
    GiseleGrenier
    Member

    ok, I can see where you’re coming from, to confirm..

    so if the person buys a membership outside of e-store or I create them manually and I want them added to my Active Campaign list, then I have to buy another addon right?

    But typically with e-store and e-member, person buys the membership from the e-store and e-store talks to e-member to grant access, create the recurring billing and adds the person to my Active Campaign list.

    October 22, 2018 at 10:08 pm #78703
    wzp
    Moderator

    But typically with e-store and e-member, person buys the membership from the e-store and e-store talks to e-member to grant access, create the recurring billing and adds the person to my Active Campaign list.

    Correct… eMember has “built-in” eStore integration.

    https://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-wp-estore-integration-for-membership-payment-60

    When a person “joins” your site; they are really clicking on an eStore button.

    October 22, 2018 at 10:19 pm #78704
    GiseleGrenier
    Member

    ahhh ok, perfect, thank you!!!

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