Product Links not shown on Thank You Page

[gabbrr]

hi,

I read all previous posts but unfortunately I’m unable to get the Thank You page to display the list of the digital products that the customer ordered. Maybe I’m still missing something. I checked the “Enable Transaction Result Display” in the settings. I tried to switch Auto Return and PDT off in my Paypal profile but the links aren’t shown either and the cart didn’t get emptied. I noted that the paypal transaction path is the same either with Auto Return set to on or to off.

Please what shall I do?

Thank you

[admin]

PDT and Auto return must be enabled correctly so that the plugin can verify the payment data dynamically and offer the links on the “Thank you” page.

There is a video tutorial on this page that can be helpful to see if you make a mistake:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

– A lot of users make mistake when they enter the PDT identity token. Double checking this value is also a good idea.

– Is the PHP session working correctly on your site? Please post a link to your products page

– Did you notice any error on the “Thank You” page when you got sent to that page after the payment?

[gabbrr]

Hi, thanks for your reply.

I enabled the Auto Return and PDT and then copied the token id in my payment gateway page as in the video. I checked the “Enable Transaction Result Display” in my wp estore setting page. I pasted the code [wp_eStore_transaction_result:end] in my Thank You page. I copied its address in my paypal profile and in my wp estore setting page.

Transaction test:

I added a product to cart. After clicking on paypal checkout button I was successfully directed to paypal. I successfully paid the item and after clicking on the back to site link and I was successfully automatically redirected to my Thank you page, but there wasn’t any download link (there was written only Thank You). I successfully received the purchase notification email with the download link but the cart was not emptied.

What am I doing wrong?

here is my product test page: [http://surround-ambiences.com/autumn-wind-5-1/]

Thank you.

[admin]

When you get redirected to your site after the payment what value do you see in the URL? copy and paste the stuff from the address bar.

Did you get automatically redirected after you clicked the “pay” button on PayPal (there is a 10 second redirection countdown timer when the auto redirect happens)) or did you have to click some other link to return to your site?

[gabbrr]

After clicking the pay button I’m not directed straight to my site but I get directed to another paypal page:

[https://www.sandbox.paypal.com/it/cgi-bin/webscr?cmd=_flow&SESSION=YJb3kDYdUMweRSHKZeNHPFEQ7egStsPmY-na&dispatch=50a222a57771920b6a3d7b60]

in order to get directed to my site I have to click on the “back to site” link (“torna al sito”) otherwise I’ll get stuck there.

in this page I wait about 10 seconds and finally I get directed to my site where there’s only written “thank you” and no download link is present.

This was a Paypal Sandbox procedure but the normal one is exactly the same.

Thank you very much.

Gabriele

[admin]

Can you please post another screenshot that shows the address bar on your thank you page after the redirection.

[gabbrr]

[http://cl.ly/3L2A1M3V3V1G0u0R2A3w]

[gabbrr]

Solved!

I changed Pemalinks Setting from “Day and name” to “Default” and everything works fine!

Thank you very much!

[admin]

Glad to hear that. The PDT data is not present in the URL which is why eStore is not doing anything (for some reason PayPal was having a hard time posting data to that page with the permalink structure you had).

[gigilala]

Hi, I am having the same problem.

I am testing using sandbox, created a new preconfigured seller and buyer account twice but they are both not working.

I’ve followed the instruction here http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499 and made sure my PTD identity token is correct.

But still the download link is not showing on the thank you page. Here’s the URL after purchase.

[http://www.virtual-cover-creator.net/templates/thank-you/?tx=1UK23028KD011790Y&st=Completed&amt=3.99&cc=USD&cm=ip….]

As for the ipn_handler_debug.log here’s what I get. As it appears I get FAILURE :IPN validation failed.

[10/26/2011 10:17 AM] – SUCCESS :Paypal Class Initiated by 173.0.82.126
[10/26/2011 10:17 AM] – SUCCESS :Post string :[redacted]
[10/26/2011 10:17 AM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.
[10/26/2011 10:17 AM] – FAILURE :IPN validation failed.
[10/26/2011 10:17 AM] – SUCCESS :Paypal class finished.

[code]

[10/26/2011 10:17 AM] – SUCCESS :Paypal Class Initiated by 173.0.82.126

[10/26/2011 10:17 AM] – SUCCESS :Post string :[redacted]

[10/26/2011 10:17 AM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.

[10/26/2011 10:17 AM] – FAILURE :IPN validation failed.

[10/26/2011 10:17 AM] – SUCCESS :Paypal class finished.

[gigilala]

…Additionally, I have checked “Enable Transaction Result Display”.

BTW, about a week ago I tested it using a sample products and it worked (the download link shown on the thank you page) but once I changed to the real products, it stopped working all of the sudden. Appreciate if you could help.

[admin]

https://support.tipsandtricks-hq.com/forums/topic/paypal-sandbox-changes

[gigilala]

Thank you. That fixes it!

[Author]

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