Product images not appearing in lightbox

[juan]

Hi I’m hoping someone could help.

I’m testing wp-estore and I’ve uploaded a thumbnail image and additional product images separated by a coma each time and I have the enable lightbox checked in the general settings. However clicking on the product thumbnail when on the product page on my site doesn’t cause the image to appear in a lightbox. Instead it is just rendered in the browser window on it’s own. eg. [www.mysite.com/mythumbnail.jpg]

Could someone please advise.

Many thanks

[juan]

Sorry I forgot to mention that I was using the regular short codes of

[wp_eStore_fancy1 id=1]

[wp_eStore_fancy2 id=1]

etc.

I didn’t notice any other shortcode specific to rendering the lightbox

[wpCommerce]

Hi, please provide a link to the page where you are using those shortcodes.

[juan]

Hi I appreciate the reply.

You can see the page where I’m using the shortcodes here

[http://psd2htmlservice.com/promobyfoto/?page_id=26]

The actual shortcodes I’ve used are

[wp_eStore_fancy1 id=4]

[wp_eStore_fancy2 id=4]

[wp_eStore_fancy10 id=4]

As you’ll see with the last one (fancy10) the additional images appear as full sized ones rather than nice little thumbnails that produce the lightbox when clicked on. It’s seems like the jquery library is not being picked up but why that might be the case I don’t know.

If you would like I can email you the password to login to my dash board to investigate further.

Kind regards

[wpCommerce]

Hi, It appears that there is no eStore script/css file on that page (which is why the fancy product display looks broken). I believe this is happening because your theme doesn’t have the wp_head and wp_footer call.

Can you please do the theme testing mentioned below:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[juan]

Hi thanks alot I’ve added wp_head and wp_footer call and it solved the problem. It’s a great plugin you have written and good support too. Thanks again.

[Author]

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