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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Product ID error, issue with Category shortcode and/or page
Tagged: category, product id
Hi, I have a Store using the category shortcode:
[wp_eStore_browse_by_category]
I noticed this topic hadn’t been touched on in 3 years and I’m having the same issue in receiving the following error message:
Looks like you have entered a product ID () that doesn’t exist in the product database. Please check your product ID value again!
I’ve tripled checked all my product ID’s and they have all been assigned. I even went to my SQL Database and they are clear there as well. Any suggestions?
Webpage: [http://babyroos.com/our-store/?ebpc_cat_id=3]
Much appreciated,
Trish
Hi Trish, Please go to the WP eStore -> Admin Functions interface. Then click on the button with the following text/label:
Resync Products and Category Relations Table
Do you still see that error message after that?
Btw, I couldn’t see the page URL you shared above, it just gives me a splash page.
Sorry about that; my site is under modification.
It worked! You’re the best & I love all your products!
Thanks again,
Trish
You should definitely delete the other thread telling people to go into their phpmyadmin and change stuff when this is clearly the solution. Thank God I went back to my Google results to make sure there were no other solutions… Which there were… THIS ONE which is the answer.
Any chance you can share the URL of the post that you are referring to?