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[Support request] Product combinations / Price variations / coupon codes

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Product combinations / Price variations / coupon codes

  • This topic has 4 replies, 3 voices, and was last updated 4 years, 3 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 14, 2021 at 1:20 pm #82301
    Rob Betz
    Spectator

    We had a problem with adding a price variation that reduced the price of an item and the use of coupon codes wherein the backend process was interrupted and the debug showed an failure: wrong product price detected. This was apparently because we were discounting the item and then trying to add a coupon code as well.

    Now we want to be able to add to the price of an item. Specifically, if a customer purchases certain products, they can buy a specific product at a lower price. Example: If they want to buy a printed syllabus, it’s $575. But if they buy one of three qualifying products, the printed syllabus is only $175. Ideally, I’d love a way for the discount to be automatic if the proper product combinations are selected. The quickest and easiest way for me to do it would be to add a variation to each of the qualifying products to add the printed syllabus at the lower price, but I’m worried about this conflict causing the error again if they also use a coupon code (we issue coupon codes for return customers and the coupon code would be for a specific amount because the syllabus isn’t eligible). When the conflict occurred, the transaction went through but the notification emails never got sent. So my question is: Can I add a variation to a product that increases its price, but won’t conflict with any coupon codes that are specific to that product ID?

    January 14, 2021 at 1:21 pm #82302
    Rob Betz
    Spectator

    Oh, and thank you in advance!

    January 15, 2021 at 3:59 pm #82308
    wzp
    Moderator

    Negative price variations are not supported:

    Negative Variation price fails to send email or show order


    Although, if you want to try it; the referrenced discussion provides a way to override the price checking.

    January 15, 2021 at 4:10 pm #82310
    Rob Betz
    Spectator

    This wouldn’t be a negative price variation (that was our problem last time). This will be a positive variation on the price. I just need to know it won’t interfere with the coupon code usage. Thanks

    January 16, 2021 at 12:46 am #82313
    admin
    Keymaster

    The positive variations shouldn’t cause an issue. However, I haven’t tested the particular scenario you mentioned. So you should do a test first by creating couple of test products, putting them on a test page and then doing a test transaction.

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