Problems with WP Affiliate

[ganonbb]

Dear,

I have installed WP Affiliate to be integrated with Shopp. I got it to work but after upgrading to WP 3.2.1 I can’t track/record clicks or conversions.

I noticed when making an order I see the referrer text. But I don’t see the refferer.

Please help! I can be emailed at harvey@ganonbakerbasketball.com so I can provide login info if needed, our website is http://www.ganonbakerbasketball.com

Thank you in advance

[Ivy]

Please make sure you have fully followed the instructions here:

Affiliate Platform Integration with the Shopp plugin

Also make sure you are using the latest version the Shopp and Affiliate plugin.

You can get an update for the Affiliate here: https://support.tipsandtricks-hq.com/update-request

[ganonbb]

Hi Ivy,

Thank you for your quick responds.

I have the latest Shopp and WP affiliate and the Shop plugin integration

I even reinstalled WP Affiliate and the shopp plugin integration.

But so far still the same problem

Thank you

[admin]

Are you using your own theme templates for the shopp plugin? Please post a link to the products page so I can add an item and check some things.

[ganonbb]

Hi Key(Ivy),

Just go to http://www.ganonbakerbasketball.com/shop/

Please note be fore reinstalling I did made sure the files where deleted from the server.

I do noticed that after installing it installed my previous sessions. So I suggest that the settiings had been saved in the database.

And yes I am using a custom tenplate.

Thank you for your help.

Harvey

[admin]

Okay if you are using a custom template file then you need to add the code mentioned in step 2 in your theme folder. This is explained in the “Note” section of this documentation:

http://www.tipsandtricks-hq.com/wordpress-affiliate/affiliate-platform-integration-with-the-shopp-plugin-132

Let me know if you performed that step.

[Author]

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