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Problems with bulk upload plugin

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Problems with bulk upload plugin

Tagged: digital downloads

  • This topic has 5 replies, 4 voices, and was last updated 10 years, 4 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • July 24, 2010 at 11:29 am #1543
    ben5883
    Member

    I have activated the plugin and it shows fine on the plugin page, but I am unable to see anywhere that I can actually use this function, nowhere to specify the csv file etc, have read the howto and just cant find it on my control panel anywhere help :)ty

    This issue seems to have resolved itself dont know how, now seem to have problems that it wont import just getting the error pasted below

    Insert into the Database failed for the following Query:

    INSERT INTO wp_wp_eStore_tbl (name,price,product_download_url,downloadable,shipping_cost,available_copies,button_image_url,

    July 24, 2010 at 11:50 pm #22686
    wpCommerce
    Moderator

    Did you follow the instructions on how to bulk upload product details here –

    http://www.tipsandtricks-hq.com/ecommerce/how-to-bulk-upload-estore-products-from-a-csv-file-775

    December 17, 2014 at 11:15 am #22687
    Clarealexandra
    Member

    Sorry to be difficult, but i need in absolute basic speak, what i need to do. i bought this plugin for the very nature of downloading high res images for my photography business so my clients can order high res digitals and it appears it does not have a capacity to upload big files. how can this be rectified. i will look into the php storage with my host. but i really need a step by step guide as to overcome this, all the threads I’ve read are far too complex for me and i don’t understand. do i have to upload one image at a time or can i just upload the zip file from my desktop.

    also i have having problems with digital downloads. when i client buys the digit prints they get the link, but when you click on the link there is just a black screen?

    please i am hoping you can help.

    December 17, 2014 at 1:12 pm #22688
    wzp
    Moderator

    The bulk upload addon is used to upload product information (names, prices, etc.) to the eStore plugin. You are still responsible for uploading any actual product files yourself. The reason for this, is because everybody’s site is different, and everybody has different opinions on where to store their actual product files.

    You could use an FTP client, such as Filezilla, to upload multiple product files to your server. Just remembr, when using FTP, to ensure that you are using the binary (as opposed to auto or ASCII) file transfer mode.

    As for your downloading issues, we need to know some things:

    1. What is the typical size of your product files?
    2. Which plugin are you using, eStore or Photo Seller?

     

    If you are using eStore (and not Photo Seller), this might be helpful to you:

    https://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796

    December 17, 2014 at 1:35 pm #22689
    Clarealexandra
    Member

    Hi, thank you for your quick response. when you say server, can this just be the desktop?

    Also, we are using Photo seller, the sizing of the product on this occasion was only 300kb, but will be above 64mbs on other links, quite a bit, i could be sending a link for 80 high res images…

    December 17, 2014 at 2:44 pm #22690
    wzp
    Moderator

    “Server” refers to what you pay for, to put your WordPress site on the Internet.

    Since you are using Photo Seller, not eStore, we need for the Photo Seller developers to come online (in a few hours), to further work your issues.

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