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Problem with Stamper and ClickBank

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Problem with Stamper and ClickBank

  • This topic has 17 replies, 4 voices, and was last updated 13 years, 4 months ago by Michael.
Viewing 15 posts - 1 through 15 (of 18 total)
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  • Author
    Posts
  • May 16, 2011 at 8:06 am #3416
    marlene
    Member

    Hi Support,

    Im having troubles getting the PDF Stamper to work with clickbank. Here’s the problem:

    When the buyer pay for the eBook, and send to the Thanks Page, the result of the plugins is OK. They said this “Purchase processed successfully! An email has been sent to your email address.”

    The problem is that the link on the eBook didn’t send to the buyer. When i check the Admin Panel, i can see the eBook Stamped OK, because i can see it, but the plugin, don’t send the email.

    When i check the parameters clickbank send to the Thanks Page, i get this:

    /?item=1&cbreceipt=HNK9BCGE&time=1305530635&cbpop=782BD12D&cbaffi=0&cname=Marlene&cemail=marleneforexrobottrading.com&ccountry=ES&czip=1050

    If you check the parameter “cemail”, the problem is that, Clickbank don’t send the “@”, and the script can’t email the file. I had tried to fix it, and but the “@”, and the email go OK.

    i don’t know where is the problem. You say in your sales latter, that this plugin works with ClickBnak….Maybe in doing anything bad.

    This test was made with a “Test Credit Card”, clickbank provide to us, to verify is the system works.

    Thanks

    May 17, 2011 at 12:54 am #32535
    amin007
    Participant

    Clickbank does send the email. This feature has been tested before.

    Did you enter the correct email address when you filled out the payment form on Click bank? To me it looks like you entered your web address in the email field?

    May 17, 2011 at 4:04 am #32536
    marlene
    Member

    Hi Amin007,

    The email when i fill the payment info is OK, because, i receive in that email address the information about the order (The invoice, etc.) If you want, i can email you the URL of the page, with all the details to make a test order, and check by yourself it doesn’t work.

    In this image you can check the payment form:

    http://cl.ly/0w0e0x3d1Y270o3z3r0R

    In this image you can see the correct email in the invoice:

    http://cl.ly/3U3H073w2b3K283F1c46

    In this image you can see the url of the thanks you page:

    http://cl.ly/04092K0r0b1Z1B16202N

    In the last image you can see the email address looks like this: marlexcagmail.com

    I think ClickBank change anythings,

    Thanks

    May 17, 2011 at 11:31 pm #32537
    amin007
    Participant

    It doesn’t look like ClickBank has changed anything. I did a test and the email gets sent to the “Thank You” page fine.

    Can you please post a link to the page where you have your clickbank buy button?

    May 18, 2011 at 12:14 am #32538
    marlene
    Member

    Hi amin007,

    Here’s the URL: __www.cursodeopcionesbinarias.com

    Here is the CC test mode by ClickBank:

    Test Credit Card Number: 2222228900634770

    Card Expiration Date: 07/2011

    Card Validation Code: 048

    Thanks

    May 18, 2011 at 8:24 am #32539
    amin007
    Participant

    Looks like a problem with your test setup for your Clickbank account or your server is stripping those characters out. I tested it on my test site and it works fine.

    Just to prove to your that your site and clickbank setup is not acting as normal he is a test you can do. Here is a neutral page that has a clickbank pay button.

    http://www.wordpress-ecommerce.com/wordpress-clickbank-integration-easy-to-use-wordpress-plugin-to-sell-clickbank-products-from-your-website-936

    Simply go to this page use the test credit card details below to make a test purchase and you will see that all the details get posted back to the site nicely:

    Test Credit Card Number: 2222221557901329

    Card Expiration Date: 04/2013

    Card Validation Code: 711

    Your site needs to do the same (it looks like you may have some security plugin installed which is taking out those special characters) and then the plugin will work automatically.

    March 13, 2012 at 12:27 am #32540
    Michael
    Spectator

    Hi,

    I seem to have same issue with Click Bank, strange thing is that the test worked fine the first few times, then it stopped working.

    I get the error message with no details now.

    Sell page http://www.lampstand.org.au/clickbank/the-sign-of-christs-coming/

    2222228746164925

    12/2013

    648

    Any Ideas were to go next?

    March 13, 2012 at 3:10 am #32541
    admin
    Keymaster

    Do a manual stamping from the PDF Stamper’s admin dashboard and make sure the stamper is working correctly.

    March 13, 2012 at 9:34 pm #32542
    Michael
    Spectator

    Hmm,

    Not sure what is happening, it worked the first time, now I am getting WordPress error page when I manually stamp the file.

    Sorry, no entries matched your criteria.

    I have version 4.1.2 installed

    March 13, 2012 at 10:35 pm #32543
    Michael
    Spectator

    Hi,

    Appreciate your help; while waiting I uploaded version 4.1.4 of stamper, it actually manually stamped twice, without printing any colour onto the document I noticed.

    So I went and did another CLICKBANK test, it failed with the same error, I get the error message with no details.

    So I went back and tested manual stamp again and it failed again, the error is the WordPress error; Sorry, no entries matched your criteria.

    This seems to be a server error to me, don’t really know what to ask host if it is?

    Michael

    March 14, 2012 at 12:23 am #32544
    Michael
    Spectator

    Hi,

    I have asked the host to double check the minimum requirements for PDF Stamper

    Recent Version of PHP (Preferably PHP 5 or higher)

    IonCube Loader (this should be installed by default on most servers)

    CURL Library (this should be installed by default on most servers)

    mbstring extension of PHP (this should be installed by default on most servers)

    Michael.

    March 14, 2012 at 2:19 am #32545
    Michael
    Spectator

    Web Host server techs report all the below items working and installed fine.

    Recent Version of PHP (Preferably PHP 5 or higher)

    IonCube Loader (this should be installed by default on most servers)

    CURL Library (this should be installed by default on most servers)

    mbstring extension of PHP (this should be installed by default on most servers)

    Not sure what else I can do without someone having a look for us.

    Michael

    March 14, 2012 at 6:31 am #32546
    admin
    Keymaster

    Please install the minimum requirement plugin yourself and provide info on the following:

    Minimum Requirements for the WP PDF Stamper Plugin

    – How much PHP memory you have available on this server

    – Verify that all the requirement checks are checked (pay attention to the CURL requirement)

    – How big is the PDF file that you are trying to stamp?

    March 14, 2012 at 6:45 am #32547
    Michael
    Spectator

    – Memory 250mb

    – Curl is Good

    – small 3 page document currently 126k

    The memory available in PHP config on the server is 250mb

    I have complete server access if required, it use to be mine.

    Could you have a look I have done all I can do.

    March 14, 2012 at 7:59 am #32548
    admin
    Keymaster

    I have sent you an email to get site access.

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