- This topic has 2 replies, 2 voices, and was last updated 9 years, 3 months ago by .
Viewing 3 posts - 1 through 3 (of 3 total)
Viewing 3 posts - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Problem with purchase confirmation e-mail to Admin
I purchased the eStore and Payment Gateway products yesterday. I have set both of them up and in process of testing through gateways.
– In Setting => Email Settings, I left the “Email Content Type” set to Text.
– I did not change the content of the e-mails.
– I created a test product for $1 and purchased (live) using Stripe.
– The transaction worked through payment gateway.
– I was redirected to the Thank You page as expected.
– I received both the admin purchase e-mail and the purchaser e-mail.
– Both e-mails have the same problem:
+ HTML tags for <p> & </p> are displayed
+ there is no paragraph spacing at all
After thinking about it, I realized that I was using TinyMCEAdvanced plugin and that this presented a problem with not removing the <p></p> HTML marks. I retested using PayPal Standard after disabling the offending plugin. The subsequent e-mails looked perfect as far as formatting is concerned.
The e-mail to the Admin about the purchase had a problem, though….this sentence looked like this: “The sale was made to Lilia Lee, (myid@triad.com) Receipt issued {receipt_data}.” There was no receipt data replacement for the {receipt_data} parameter.
What do I need to do to make sure that the receipt info appears in the Admin e-mail?
Thanks.
I retested using PayPal Standard…
There was no receipt data replacement for the {receipt_data} parameter.
There is no {receipt_data} email tag, when using (the default eStore) PayPal Standard.