Problem with "From Email Address"

[AceFantasyFootball]

The “Prompt to Complete Registration” and “Registration Complete” emails that my customers are receiving are showing my name on the “From Email Address” instead of the name of my company. I have “Ace In The Hole Fantasy Football <greg@aceintheholefantasyfootball.com>” typed in the “From Email Address” area on the WP eMember Email Settings page. Am I doing something wrong? Thank you

[amin007]

Either the value didn’t get saved or the company name you used maybe a bit too long. Just for testing try using a smaller company name (make sure to save the settings after you modify the value):

Fantasy Football <greg@aceintheholefantasyfootball.com>

Do a test and let me know what you find.

[AceFantasyFootball]

I tried using the smaller company name and resent the registration, but it still shows ” Greg Schoen” instead of “Fantasy Football.”

[amin007]

What version of eMember are you using?

[AceFantasyFootball]

I am using version 6.8.4

[amin007]

This forum post is similar. Can you please take a look and let me know if that helps with your situation?

https://support.tipsandtricks-hq.com/forums/topic/no-from-address-in-welcome-member-email

[AceFantasyFootball]

Thanks 007. I tried installing the “change-wp-mail-from-details” plugin and realized that I already had it installed! I changed the settings and everything is working fine now. Thanks again

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