Problem with Eway Rapid Gateway

[carlyblack206]

Hi there,

I have added the eway gateway (v 3.2.0) to WP estore (v 7.1.4) and I’m having some trouble. I followed your tutorial to activate the gateway and add the username / password which is all ok.

the problem is when I get to the gateway. I only want to have eway enabled but if I don’t tick ‘multiple gateways’ it only gives me paypal as an option even though I have this disabled.

When I do have multiple gateways ticked and I choose the eway option, the first step is fine, I fill in billing details and click submit, but then it only gives me fields for credit card number and name and then it ends, I don’t get any other fields or a submit button and half of my page style is missing.

I don’t know where to go from here, are you able to help me troubleshoot please?

Regards,

Carly

[wpCommerce]

Hi, please provide a link to the page so I can add a product to the cart and check the order information form.

[carlyblack206]

Update on this issue:

I was able to find that in this file: estore-eway-rapid-form-display.php there was a bunch of code that was surrounded by <!– –> I deleted out that code and the form now displays correctly on the /estore-action/?estore_checkout_gateway=eway_rapid_3

The checkout page now also goes to eway instead of paypal, but the button still shows up as paypal. how do I change this?

thanks.

[carlyblack206]

One final issue. When I complete a successful transaction now that the form is working, on the final page it gives me the message:

There was an error with the transaction processing. Please see below for details

eway rapid: Payment Declined

eway rapid: responsecode – 08

eway rapid: response message – A2008 Honour With Identification

debug log here: [redacted by moderator]

however when I contacted eway in regards to this they said everything went through perfectly on their side and all transactions where approved. they asked me contact you to see if there may be an error at the plugin end?

Also within the estore dashboard it doesn’t show that that transaction actually happened, i.e. there is nothing that shows I actually purchased the product.

thanks in advance for your help.

Regards,

Carly

[wpCommerce]

The transaction did go through but the plugin received a status code of “A2008” (Instead of A2000), which is why it was not processed:

http://api-portal.anypoint.mulesoft.com/eway/api/eway-rapid-31-api/docs/responses

We can tweak the addon a little bit so it also accepts other successful status codes (though ideally it should only accept A2000).

[carlyblack206]

Thanks for the update. How do I tweak the addon?

Regards,

Carly

[wpCommerce]

we can tweak it for you. Please reply to the email I just sent you.

[healthbizmentor]

Hi there, I have also followed the steps to activate eway plugin with wp estore, but it is diverting to paypal which is not activated at all.

The shop page is [http://healingforsuccess.com.au/shop-online/]

Example shortcodes

[wp_eStore_buy_now_fancy id=1]

[wp_eStore_buy_now_fancy id=2]

[wp_eStore_buy_now_fancy id=3]

Latest version of wordpress 4.0

Plugin eway rapid with wp estore

Thanks!

Krishna

please advise! Cheers Krishna

[admin]

Hi, It looks like you are trying to use the Buy Now type buttons. However, the shortcode you used is for PayPal gateway. Use the following one:

https://support.tipsandtricks-hq.com/forums/topic/how-to-use-gateway-specific-buy-now-type-buttons

[healthbizmentor]

Thankyou for responding! Unfortunately, the links make no reference to the correct insertion for eway gateway or eway rapid plugin shortcode alteration. I have tried various combinations but have been unsuccessful. Can you please provide an example of precisely how I would write it using eway gateway if I wish the thumbnail, description and price to appear. Cheers, Krishna

[wpCommerce]

@healthbizmentor, You need to enter the shortcode like the following:

[wp_eStore_fancy_display id="1" type="2" style="1" gateway="eway_rapid_3"]

You also need to install the extra shortcode addon to be able to use this shortcode:

WP eStore Shortcodes and Functions Reference

I have sent you an email to your registered email address with instructions. Let me know if you don’t receive it.

[healthbizmentor]

Thankyou very much. That has worked perfectly! Can you advise the shortcode for using an add to cart function instead of buy now?

[admin]

You just have to change the type parameter value to “1” for add to cart type button. Here is an example:

[wp_eStore_fancy_display id=”1″ type=”1″ style=”1″ gateway=”eway_rapid_3″]

[healthbizmentor]

Thanks.

I have also noticed shopping cart sidebar widget still shows with paypal. Any suggestions?

[healthbizmentor]

As does the checkout page.

[Author]

Posts