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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › problem with collecting customer input
Tagged: collect customer input box
Hi, I have a website where I’ve added the option to collect customer input because I sell personalized items. When I get the notification of a sale emailed to me, the text from the collect customer input is sometimes cut off so I cannot read everything they typed in that box. Is there a limit of how many characters they can type- how do I check this or change it so it can be longer. Thanks for your help!
This might be a better option for your situation:
https://support.tipsandtricks-hq.com/forums/topic/collecting-customer-input-with-wp-estore-plugin