Problem with an URL generated.

[pfrancq]

After paying a for a digital product, the link sent to the user generated an error. On Mozilla, it says that an error occurs when connecting securely to the website. In the log, I see the following entry:

[05/05/2021 8:00 AM] – Advisory : Unable to affect maximum PHP script execution time. Download method will terminate after 165 seconds have elasped. Downloads not completed within that time period will be invalid.

Thanks.

[wzp]

The problem is related to self-hosting of the product files, on a hosting provider, using a plan that has insufficient performance. We usually recommend use of our Amazon S3 Integration. It is the same network that runs Amazon Prime Video and Netflix. The first year is free; and the average eStore user reports a monthly cost of less than 25 cents.

• This reply was modified 3 years, 5 months ago by wzp.

[admin]

The following is a good read for this topic also:

Selling Large Files with WP eStore

[pfrancq]

I use Amazon S3 then if it’s the most efficient way to handle. I have create a bucket, uploaded the files, enter the access keys for the plugin. But when I try to test the upload via an encrypted link, S3 response with a message containing:
The specified key does not exist.
But the URL is right (it was copied from S3). I assume some right access problem is involved. When reading the documentation, it states that the objects in S3 must stay private (only the owner can read or write the object).
Any idea where to search?
Thanks.

[wzp]

Does the bucket name or the uploaded file name, contain ANY capital letters or special characters?

[pfrancq]

Yes, a little bit of everything. I will make a test after transforming everything in lowercase and remove any special characters.

[wzp]

This used to be part of our documentation, but somehow went AWOL:
https://docs.aws.amazon.com/AmazonS3/latest/userguide/bucketnamingrules.html

[pfrancq]

I read this documentation, but I was thinking that these rules only applied to bucket names (which I respected) but that for uploaded files, no restriction exist.

[pfrancq]

After changing the name of the objects in the bucket by removing all special characters, everything works.
Thanks.

[Author]

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