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Problem using back button when items in eStore cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Problem using back button when items in eStore cart

Tagged: back button, estore

  • This topic has 3 replies, 2 voices, and was last updated 12 years, 11 months ago by patbloomfield.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 22, 2012 at 7:01 pm #6392
    patbloomfield
    Member

    A friend using Internet Explorer noticed that if he has an item in the cart and then uses the back button he gets an error message.

    I tried to replicate this in Firefox and managed to get the following message:

    Code:
    Document Expired

    This document is no longer available.

    The requested document is not available in Firefox’s cache.As a security precaution, Firefox does not automatically re-request sensitive documents.Click Try Again to re-request the document from the website.

    After clicking Try Again I got the warning message to resend the data, which I accepted. I then noticed that the top item in the cart quantity was incremented by one.

    I not sure if this is the error message as seen in IE but suspect it is a similar issue.

    Has anyone else noticed this or know a fix?

    TIA

    May 22, 2012 at 7:04 pm #45356
    patbloomfield
    Member

    Just got reply back from friend with IE who says….

    What I get in the navigation bar is as follows:

    res://mshtml.dll/repost.htm

    On the page is as follows:

    Internet Explorer cannot display the webpage

    May 22, 2012 at 11:09 pm #45357
    Peter
    Member

    Hi,

    Please see the responses by Admin and wzp in this post which will explain why you are seeing this behaviour (and why it is ‘normal’) when refreshing page or using back button:

    https://support.tipsandtricks-hq.com/forums/topic/refresh-web-page-increases-shopping-cart-item-quantity-help?replies=5#post-10829

    May 23, 2012 at 3:10 pm #45358
    patbloomfield
    Member

    Thanks for your reply Peter.

    It wasn’t something I noticed as I really use a back button whilst navigating within a website :-)

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