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Problem Downloading zip file from Internet Explorer

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Problem Downloading zip file from Internet Explorer

Tagged: downloads;Internet Explorer, Media Disposition

  • This topic has 4 replies, 5 voices, and was last updated 12 years, 10 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 21, 2011 at 3:24 am #2758
    DanceCharter
    Member

    Hi,

    I am also having trouble with ie8. I have just purchased e-store version 4.9.2. Every person I can think of who has ie8 has the same issue, although the download works beautifully on Firefox.

    If I try to download a PDF I can do this on both IE and Firefox.

    If I try to download a zip file, then it works fine on Firefox, but on IE8 I get the following error:

    Unable to download download.php from http://www.mysite.com

    Unable to open this Internet site. The requested site is either not available or cannot be found. Please try again later.

    I am not using any cache plugins on this site.

    If you could assist I would be most grateful.

    Thanks.

    February 22, 2011 at 12:02 am #29273
    amin007
    Participant

    This usually happens if your server is having an issue with the mimetype. Please open the “download.php” file from the eStore’s directory and search for the following line:

    header("Content-Type: ".$mimetype);

    once you find this line please remove it and try a download (there will be a few occurrences so remove them all). Let me know how the download goes on IE after this.

    May 15, 2012 at 5:41 am #29274
    josephi
    Member

    If anyone is still having trouble with this I found a solution. Unfortunately, I’m not sure if this is contingent on my particular server setup or not.

    Anyway, all you need to do is edit download.php and set the download method to 6.

    * comment out line 158

    * underneath line 158 add the following line $eStore_dl_method = 6;

    That’s the quick and dirty way anyway, there might be a more elegant solution.

    July 16, 2012 at 11:14 pm #29275
    JustinPGH
    Member

    Unfortunately (at least for me) amin007’s solution causes the download not to work on Macs and josephi’s code change breaks it in Firefox.

    Any other ideas on this?

    July 17, 2012 at 3:38 am #29276
    wzp
    Moderator

    How about this?

    https://support.tipsandtricks-hq.com/forums/topic/force-a-file-to-download-instead-of-showing-up-in-the-browser

    https://support.tipsandtricks-hq.com/forums/topic/estore-amazon-s3-problems-and-multiple-file-download

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