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[Resolved] Problem after upgrading member from free to paid

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Problem after upgrading member from free to paid

  • This topic has 2 replies, 2 voices, and was last updated 1 year, 5 months ago by angelfire4xx.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • October 13, 2021 at 9:09 am #83801
    angelfire4xx
    Participant

    Hi, I have a problem that I’ve set up my site to have much partial page content hidden from free members. Now I’m finding that when a member upgrades from free to paid, they cannot see their paid content on these pages because the plugin doesn’t remove them from the free category when it registers them as a paid member. I have to manually remove the member from the free membership category before they can see their premium content.

    Is the only solution to go through all my work and change the way I protect that content?
    Thanks
    Linda

    October 13, 2021 at 2:14 pm #83802
    wzp
    Moderator

    You marked the topic as “Resolved.” Did you correct the issue?

    October 16, 2021 at 5:25 am #83807
    angelfire4xx
    Participant

    Hi, yes, I changed the shortcode method to “protected for”. I will know to do this in future, thanks.

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