Problem accessing multiple membership levels

[orangetreetherapy]

Hi,

I’ve enabled ‘multiple membership levels’ in settings.

I’ve added a shortcut to see the Available Membership Levels for the user:

LEVEL NAME LEVEL TYPE
SoO_Module_03 Primary
SoO_Module_Intro Secondary
SoO_Module_02 Secondary
SoO_Module_01 Secondary

The user Membership Level is set to: SoO_Module_03, with the additional levels manually ticked.

The user is able to access the Membership & free Levels: SoO_Module_03 & SoO_Module_Intro

But, SoO_Module_01 & SoO_Module_02 show:

You do not have permission to view this content.

Please let me know what I’m doing wrong.

Thanks

[admin]

Edit the member record in question. Then check the “Start date” for each for the additional levels that you have assigned to that profile. Did you set a start date value for those? If there is no start date value set for one of the membership levels (in the profile), it won’t know if the access is still valid or not. So it will be on the side or caution and won’t show any content.

Since you are manually editing records, it is a good idea to read the following posts so you have an idea of how the access expiry and stuff is calculated:

Manually Activating Expired Members Account

How to Add a Membership Level in WP eMember

[Author]

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